Service estimates are free.
Share your VIN, vehicle details, symptoms, and photos to receive an initial estimate at no cost. A hands-on inspection can be required before the final repair plan is confirmed.
Before your appointment
Everything you need to know before your appointment.
Review the shop hours, deposit, arrival, cancellation, mobile-service, and warranty details for Dennis Auto Repair.
Booking details
Clear expectations make service easier.
Your appointment is confirmed once the vehicle, requested service, location, timing, and required parts are established.
Saturday and Sunday in Worcester
- Saturday7:30am - 3:00pm
- Sunday7:30am - 3:00pm
Contact Dennis Auto Repair to discuss service outside regular shop hours. An additional fee can apply.
A $30 deposit confirms the appointment.
A nonrefundable $30 deposit reserves your confirmed appointment. The remaining balance is due at service.
Choose the Worcester shop or request mobile service.
Shop appointments are completed at 112 Grove St. Mobile appointments include a travel fee confirmed before booking.
A 15-minute grace period is provided.
Arrivals after the grace period are charged a $10 late fee. Last-minute or squeeze-in appointments can include an additional service fee.
Contact Dennis Auto Repair as soon as plans change.
Cancellations made within 48 hours of booking can receive a full refund. If parts were already purchased, a 30% return fee may apply or you can arrange to pick up the parts. Same-day cancellations may include an additional charge when rebooking. No-call/no-show appointments cannot book again.
A brake inspection confirms the right repair.
When a hands-on brake inspection is needed, the diagnostic fee is nonrefundable and is credited toward the completed service.
Coverage applies when parts are supplied by Dennis Auto Repair.
The limited warranty covers defects in supplied parts and completed service. Service coverage lasts one month from installation, and supplied-parts coverage lasts six months from the original purchase. Damage caused by owner modification, alteration, or attempted repair is not covered. Warranty requests require an inspection appointment.
European vehicles can require specialized service.
Audi, BMW, Mercedes, and Volkswagen appointments can include additional fees for vehicle-specific parts, procedures, and service time.
Ready to request an appointment?
Open Service Request